Troubleshooting

Call or email Brendan Hogan x5866 or Travis Brandel x5644 if you have any problems with these procedures.

Make sure all Windows XP and Office XP patches have been applied. 

If you get If you receive an error message similar to “The name could not be resolved” Verify RPC is configured correctly in the registry.  

HKLM\Software\Microsoft\RPC\ClientProtocols