Voice Bridging Procedure
The Voice Bridge Conference Service can be scheduled when 3 or more participants with access to the VCCS voice-over-IP network need to be connected.
Any authorized VCCS customer may call or e-mail the VCC Utility Help Desk to schedule a voice conference.
I. Scheduling a Conference Call:
: The customer requesting the conference (conference sponsor) must obtain the following information and perform the following procedure prior to scheduling a conference call.
Step 2: Contact the VCC Utility Help Desk to schedule a voice conference providing the following information:
Step 3: The VCC Utility Help Desk will schedule the conference and provide the conference sponsor with the following information via a voice or e-mail response.
Step 4: Conference sponsor will provide all conference participants with the information necessary to participate in the scheduled conference.
II. Participating in a Voice Conference: At the scheduled date and time, conference participants should follow the instructions provided below:
- calling from telephones located on campus.
Off-network participants - calling from an off-campus location.
Note: If a caller should be unable to connect for any reason, they should wait a few minutes and repeat the calling procedure. If the problems continue, contact the VCC Utility Help Desk.