VCCS ITS has been seeing several SIS v8 processes being “queued” up but never executing.  When researching the cause, we found that may of the processes were submitted without specifying a server name (“PSNT” for Crystal reports or “PSUNX” for COBOL and SQR Reports).  Since no server was specified, these processes go into a queue and will never execute.

To determine if your process falls into this category, navigate to Process Monitor (Home > People Tools > Process Monitor > Inquire > Process Requests).  Select “Details” for the queued process. If there is no value for the Server name, then that’s the reason the process is staying in the queue. (See Attachment)